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Subject: 403 Forbidden Errors on CSS and JavaScript Files - Need Urgent Help

Hello Namecheap Support Team,

My CSS and JavaScript files are getting 403 Forbidden errors on my website, causing the site to load without any styling or functionality.

DOMAIN: infiniteloopinno.com (replace with your actual domain)
cPanel Username: (your cPanel username)

FILES GETTING 403 ERRORS:
- css/mobile-responsive.css
- css/modern-enhancements.css
- js/modern-features.js
- js/form-security.js

STEPS I'VE ALREADY TAKEN:
1. Set folder permissions to 755 (css/, js/, images/ folders)
2. Set file permissions to 644 (all CSS, JS, and HTML files)
3. Tried multiple different .htaccess configurations
4. Tried a minimal .htaccess with only "Options -Indexes"
5. Completely removed the .htaccess file
6. Re-uploaded all files via FTP/File Manager
7. Cleared browser cache multiple times
8. Verified file names are correct (case-sensitive)
9. Confirmed files exist on the server

CURRENT STATUS:
The files still return 403 Forbidden errors even with no .htaccess file and correct permissions set. This suggests the issue is with ModSecurity, file ownership, or another server-level configuration.

WHAT I NEED HELP WITH:
1. Please check if ModSecurity is blocking my CSS and JavaScript files
2. Check the Apache/server error logs for 403 errors on my domain
3. Verify that file ownership is correct for all files in public_html
4. Confirm that .htaccess processing is enabled (AllowOverride is set)
5. Check if there are any custom security rules blocking .css and .js files
6. Verify that mod_mime is properly configured for CSS/JS MIME types

BROWSER CONSOLE ERRORS:
Failed to load resource: the server responded with a status of 403 ()
- modern-enhancements.css:1
- mobile-responsive.css:1
- modern-features.js:1
- form-security.js:1

EXPECTED RESULT:
All CSS and JavaScript files should load with HTTP 200 status, not 403 Forbidden.

URGENCY:
This is preventing my business website from functioning. The site loads but has no styling or interactive features, making it unusable for visitors.

Please investigate and let me know what server-level configuration is causing this issue.

Thank you for your help!

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